Digital Banking & Card
Gold Card
Gold Card
Gold domestic debit card is linked to customer's VND deposit account at VietABank, allowing customers to use balances in the account to transact anytime, anywhere via Internet Banking, at ATM/VietABank's POS and ATM/POS with NAPAS logo nationwide.
- Inquiry about account balance.
- Inquiry about the last 5 transactions.
- Funds transfer to VietABank card account/account/another bank card.
- Make payment at points of sale (POS) with NAPAS logo.
- Withdraw cash, check balance at ATMs of VietABank and ATMs with NAPAS logo.
- In particular: Waiver on ATM fees of VietABank and ATMs with NAPAS logo.
- Shop online at many websites.
- Earn interest on card balances.
CONDITIONS AND PROCEDURES
- Primary card: Individuals 18 years of age or older.
- Secondary card: Individuals 15 years of age or older.
Application documents
- Application for account opening and card issuance
- Copy of the cardholder's ID/Passport (present the original for collation)
HOW TO APPLY
- Please visit the nearest VietABank transaction point
- Or call our 24/7 Contact Center at 1900 555590 for service.
Transaction limit
- Transactions atVietABank's ATMs
- Maximum ATM withdrawal limit per time (VND)
10,000,000
10,000,000
- Maximum ATM withdrawal limit per day (VND)
50,000,000
100,000,000
- Minimum ATM withdrawal limit per time (VND)
50,000
50,000
- Maximum number of withdrawals per day
15 times
30 times
- Maximum bank transfer limit per time (VND)
20,000,000
20,000,000
- Maximum bank transfer limit per day (VND)
50,000,000
100,000,000
- Maximum number of transfers per day
10 times
10 times
- Transactions at POS
- Standard Cards
- Gold Cards
- Maximum payment limit per time (VND)
50,000,000
100,000,000
- Maximum payment limit per day (VND)
50,000,000
100,000,000
- Minimum payment limit per time (VND)
5,000
5,000
- Maximum number of payments per day
10 times
10 times
- Online payment service
- Standard Cards
- Gold Cards
- Maximum payment limit per time (VND)
50,000,000
100,000,000
- Maximum payment limit per day (VND)
50,000,000
100,000,000
- Minimum payment limit per time (VND)
5,000
5,000
- Maximum number of payments per day
30 times
30 times
FAQ
I want to find out the preferential information for cardholders, where should I find this information?
You can find out more information about special offers for VietAbank cardholders in VietAbank's official website https://www.vietabank.com.vn or look up information at your personal email box with Promotional newsletter emails are sent from VietABank.
I forgot my card PIN, what should I do?
You can go to any transaction point of VietABank to request a re-issuance. PIN re-issuance fee is regulated by VietAbank from time to time. Fee schedule for renewal of batteries for debit cards under Decision No. 838D
When I lose my card, what should I do?
When you lose your card, you need to immediately contact VietABank to lock the card in the following ways:
- Call VietABank's hotline number: 1900555590 for support in locking the card
- After that, you can apply for a new card re-issuance at any transaction point of VietABank
What should I do when withdrawing money at ATM but the money is not coming out but my account has been deducted
Please contact VietABank for assistance in one of the following ways:
- Contact VietAbank's 24/7 Customer Service at: 1900555590 (if calling within Vietnam)
- Go to any transaction point of VietABank
